Women’s Resource Center Essay Example for Free

Women’s Resource Center Essay Communication plays an important role in many areas of all fields of employment. I have recently come back to school to earn my MBA. Prior to entering school again I worked in the social work field as a support person, working for an organization called Women’s Resource Center through the United Way. While working for Women’s Resource Center I attended various trainings. Some of the trainings were effective and offered a lot of information which could be used on a regular basis in my position, while others offered little useful information. Effective communication is one of the most important roles for a presenter to have when offering trainings, trainings that I have attended have had both good and poor communication and therefore the outcome of the trainings is greatly affected by the presenter’s ability to communicate. One of the most effective trainings that I attended while working for the Women’s Resource Center was a training called â€Å"Suicide Prevention and Assessment. † The training was very successful in my opinion as it offered information and the practical used of this information in the field. This training used a variety of resources and ways to communicate the needs of the clients and the ways that suicide could be affectively prevented. The training also offered various communication strategies and principals. The trainers were able to present clinical documentation in a way that all could understand and they also were able to relate the clinical studies to real life situations that we as employees could be facing on a regular basis. This training included a wide range of communication strategies when effectively communicating the needs of the information. I learned through an oral presentation, video, power point presentation, and handouts. I was able to follow along both visually and audibly which helped as I could see and hear what was being said. Also the trainers talked on a real world level relating issues and terminology to situations that present themselves to the staff on a regular basis. Through this training I learned some great resources for affective communication. I also learned the importance of effective communication in trainings first hand as the information seemed so much more personal and needed then it would have had the communication occurred in another way. If I were to lead this training I would not change a thing. It was by far the most effective work training that I have ever attended and I was able to learn more during this training and I feel that the main reason for my ability to learn was that the presenters utilized such effective communication practices. I was fortunate to be a part of such a great suicide prevention training however I have also had training experiences where the communication was poor and I was unable to gain information that was valuable from them. One training that I attended where the communication skills were lacking was training on the skill of Motivational Interviewing. This training was presented in a clinical manner. It was presented in a lecture style, without any visualizations and without apparent relevance to the population with which I was working. This training offered some great information but the information was lost to the students as it came across in a manner that was not interesting or practical for the environment for which it was to be applied. I felt that this training used such poor overall communication skills that it was ineffective based on communication alone. There were many things that could have been done differently to make this training more effective and for this training to have better overall communication skills. The training would have first been improved by offering various styles of communication, some lecture, some visual, some hand outs and things that could be used later. The training also would have been more effective if it were applied to the situations that are faced on a daily basis by the staff. I felt that I would have learned a lot more if I had been told ways that this training would help and if I had been given real world examples to the ability of these trainings. This training taught me firsthand that useful information can be lost if not communicated in an affective manner and the importance of being effective in my communication when leading or planning trainings on any topic. I would change the format first, then the communication style and possibly the trainer’s ability to communicate the information affectively to those who are working in the field. I would have worked to develop training that was effective for those who were supposed to use it. Effective communication is important in all areas of business. One area where business can be drastically affected by communication is training. There are always going to be trainings that are needed in any field of employment however the effectiveness of this training can be improved and the staff can learn more if effective communication takes place. I learned through training in my past position that communication plays a much more important role in the possibility of teaching new information than I would have formerly thought. I would not have imagined that the communication of the presenter could determine how much of the information was absorbed and how much of the training information was determined to be useful if I had not previously taken these two trainings and experienced first hand the difference in communication and how it affects those whom you are training.